Trip Manager - Official Travel Help:
For help with Trip Manager XE, your official travel booking engine, please visit our Corporate Travel main page for more information. Trip Manager should only be used by authorized travelers whose reservations are being paid for by the association.

> FLASH DEMO: Trip Manager XE
Click here for an interactive demonstration of Trip Manager uses and features provided by Worldspan®. This page also contains a downloadable document for printing and reference purposes. If you still have questions or concerns, please visit our contact page to get in touch with us.

We have also provided a Trip Manager Connectivity Recommendations guide to assist in your booking process.

Air Online Booking (TravelASP):
TravelASP is our online booking tool for air/car Meetings and Leisure travel. This tool- provided by NPORTA - features an extensive help center within the application to assist you in making your reservations. Simply click on the Air - Meetings and Leisure link and then select HELP from the main text menu.

TravelASP FAQ:

Is there a service fee for use of the TravelASP booking engine?
There is no fee to search the discounts available through TravelASP. There is a $12.00 service fee for all completed transactions. This fee will appear as a separate charge on your credit card statement.


What system requirements do I need to run TravelASP?
For the most effective use, the minimum system requirements recommended are:
• An IBM-compatible PC running a Web browser, which supports Secure Socket Layer (SSL).

• For optimum performance, Internet Explorer 5.0 or higher, or Netscape Navigator 6.2 or higher is recommended -- cookies must be enabled for the Meeting Traveler to function properly.

• 126MB of RAM

• We also recommend that you use a monitor display resolution of 800x600 or greater. Lower resolutions (e.g. 640x480) may require that you scroll the Web pages right and left in order to see all the information.

How do I know that my reservation is confirmed?
A Purchase Confirmation Screen will display to advise completion of the Purchase. We will also send you a confirmation email containing your itinerary details to the email address listed in your Travel Account immediately after you complete the purchase of your travel reservation. You may also review your confirmation by accessing the "My Trip List".

How do I cancel reservations that I have purchased?
Itineraries that have already been purchased cannot be canceled online. Please use our Contact Us link for assistance.

Can I make changes to my reservations?
If you have already purchased your itinerary, we will assist you when changes are necessary. Please use our Contact Us link for assistance. You may always change itineraries that have not been purchased. Fares are not guaranteed until actual ticket purchase.


Is my credit card number safe?
We use the Secure Socket Layer (SSL) and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 and later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number, and credit card number) in order to make the reservation.

Can I use a credit card with an international billing address?
You may make car reservations with such a card, but when purchasing an airline ticket the credit card must be billed to an address in the United States.

If I store a credit card number in my Travel Account, will any charges be automatically billed to my card?
No. We won't charge anything to your credit card unless you decide to make a purchase and complete the reservations process online.

When will my credit card be charged?
Your credit card will be charged after you have clicked on the Purchase button and have selected your credit card number and billing address. All prices are quoted and sold in U.S. dollars.

Is my credit card information secure?
We make every effort to keep all of your personal information, including your credit card number(s) secure. We only allow your credit card number to be transmitted if your Internet browser supports Secure Socket Layer (SSL) encryption.

Which credit cards does TravelASP accept?
Currently we can accept American Express, Diners Card, Discover, MasterCard and Visa from U.S. based banks.

Can I use a bank card to make my TravelASP purchase?
Yes, if your bankcard is also accepted as a Visa or MasterCard. In the event that your bankcard cannot be verified, please have another credit card available to complete your transaction. TravelASP can only process credit cards by U.S. based banks.

I was in the middle of making a reservation when I lost my TravelASP connection. What do I do now?
If you were in the middle of making a reservation, go to the "My Trip List" and review the reservations that are listed, and verify that the trip is there. If you had requested to Purchase your trip, verify that it is shown as booked.

Unpurchased Trips - If you do not locate the reservation in the "My Trip List", unfortunately you will have to start the booking process over.

Purchased Trips - If you do not locate the reservation in the "My Trip List", please contact webmaster@atcmeetings.com for assistance.