Technology Matters

ATC's Reardon Personal Assistant product is designed to consolidate a great deal of information in one location.  Reardon handles flight, hotel, car, and special events reservations by utilizing a powerful Global Distribution System, and it has the ability to store association information such as credit card numbers and company policy statements.  Although the Assistant has this tremendous power, it is designed to tailor that power to meet individual users' needs and requirements.

Because the Reardon Assistant allows users to establish a profile, it has the ability to recognize appropriate information for each client to have.  For example, Association Authorized Travelers need access to the association credit card and travel policy, but General Association Membership do not.  The Assistant, configured by an association administrator, will recognize this standard, and it will only allow the appropriate personnel to access specific association information.  Information can be parsed even more specifically by an administrator; he or she can set up specific groups in their user pool, partitioning board members in one group and support staff in another, for example.  Once these groups are established, an association administrator can assign information appropriate to each group.

Not only does this functionality provide security for sensitive association data, it also streamlines the Reardon experience for the user.  A Reardon user does not have to fish through a tremendous amount of data to find the information appropriate to them.  Since the client's information is filtered based upon his position in the association, the client can expedite his use of Reardon utilities and use the tool quickly and efficiently to specifically meet his needs.