Technology Matters

As direct support for Rearden users, I have found that by adjusting Travel Preferences within their profiles, many users are able to find the specific flights they want to reserve.

Your online preferences can be adjusted at any time. Simply login to your Rearden profile and click the PROFILE link at the top-right of the page. Take a minute to click into the Travel section to adjust your settings to meet your travel needs. Set your home airport, seat preference and many other options within this link. Also, be sure to set your Preferred Fare Type to "Lowest Available Fare". This will ensure the all of the low-cost options will be returned on your search results. Often time user will set this preference to "Fares with no restrictions". This setting will generally return higher-cost and refundable flights and will eliminate low-cost fares from your search results.

If you are frequent traveler using the system, I highly recommend utilizing the HELP link within the Rearden site to get immediate answers to many common questions.

I look forward to offering more helpful tips for utilizing ATC's suite of products.

ATC's Reardon Personal Assistant product is designed to consolidate a great deal of information in one location.  Reardon handles flight, hotel, car, and special events reservations by utilizing a powerful Global Distribution System, and it has the ability to store association information such as credit card numbers and company policy statements.  Although the Assistant has this tremendous power, it is designed to tailor that power to meet individual users' needs and requirements.

Because the Reardon Assistant allows users to establish a profile, it has the ability to recognize appropriate information for each client to have.  For example, Association Authorized Travelers need access to the association credit card and travel policy, but General Association Membership do not.  The Assistant, configured by an association administrator, will recognize this standard, and it will only allow the appropriate personnel to access specific association information.  Information can be parsed even more specifically by an administrator; he or she can set up specific groups in their user pool, partitioning board members in one group and support staff in another, for example.  Once these groups are established, an association administrator can assign information appropriate to each group.

Not only does this functionality provide security for sensitive association data, it also streamlines the Reardon experience for the user.  A Reardon user does not have to fish through a tremendous amount of data to find the information appropriate to them.  Since the client's information is filtered based upon his position in the association, the client can expedite his use of Reardon utilities and use the tool quickly and efficiently to specifically meet his needs.